Frequently Asked Questions

Find answers to all your self storage questions at Market Street Self Storage in Downtown Benson, NC.
Where is Market Street Self Storage located?
Our facility is conveniently located at 316 S Market Street, Benson, NC 27504, in downtown Benson, just minutes from I‑95 and I‑40, right beside the post office. We proudly serve nearby neighborhoods such as Coates, Dunn, Four Oaks, Meadow, McGees Xroad, and Campbell University.

What are the office hours?
The office is remotely managed, with in-person support available Monday through Friday, 9 AM to 5 PM, at 10 J Lee Road, Benson, NC 27504.

What are the access hours?
Our storage units offer 24-hour access, so you can reach your belongings anytime, day or night.

Am I required to store long-term?
No. We provide flexible rental options to accommodate short-term or long-term storage needs.

What am I not allowed to store?
For safety and compliance, items such as hazardous materials, flammable substances, perishable goods, and illegal items are prohibited.

What unit size do I need?
We offer a range of unit sizes to fit your needs, from small personal storage to larger spaces for homes or business inventory. Check our online size guide, or our team can help you determine the perfect size based on what you plan to store.

How do I pay my storage bill?
Payments are easy. You can pay online or contact our team for assistance.

How do I rent a unit?
Renting a unit is simple. Rent or reserve your unit online, or contact our team for assistance.

What documentation do I need to rent a unit?
You’ll need a valid government-issued ID and a form of payment. Additional documentation may be required depending on the rental type.

What storage options do you offer?
Our facility features drive-up access, ground-floor units, outdoor boat parking, and a variety of unit sizes. With new ownership and management, we’re adding new storage options soon to better serve our customers.

What security features do you offer?
Our fenced and gated facility ensures your belongings are protected. Each unit is secure, and the property is monitored to give you peace of mind.